CENTRALIA, IL — The City of Centralia is warning residents about a phone scam targeting residents and water utility customers.
Residents have reported receiving various phone calls regarding high water usage, disconnection, and collection of payment.
The caller ID has reportedly appeared as coming from the City of Centralia.
Do not provide any personal information, credit card, debit card, or bank account numbers to anyone over the phone.
The City of Centralia does not contact residents to collect payments over the phone.
If you have questions about your account, you can call the Utility Billing Department at (618) 533-7625.
As the scam calls continue coming thru as a City of Centralia number, now the calls are changing to warnings of overlaying their roads and the homeowner will be responsible for upkeep.
The Police Department has been made aware of this scam. If you have any questions, regarding this please contact the Office of the Acting City Manager at (618) 533-7623.